Shop Silk Scarves with Confidence: FAQs Below!
At Stellina, we believe in scarves that elevate your everyday. Our double-sided, 16mm silk twill scarves measure 36 x 36 inches and are crafted with luxuriously smooth, durable, yet breathable fabric that drapes beautifully and moves seamlessly with you. Each Stellina silk twill scarf features a unique, meticulously crafted design created in-house by our founder. These aren't just scarves – they're a testament to refined elegance and timeless style.
Shop with confidence! Check out our FAQ below for answers to common questions.
Common questions
- What type of silk do you use? We use 100% 16mm silk twill, known for its luxurious comfort, smooth touch, and beautiful drape. Silk twill is known for its luxurious drape, durability, and subtle sheen.
- What makes silk twill special? Silk twill is durable yet lightweight, making it perfect for scarves. It also features a distinct diagonal weave that creates a subtle luster and adds a touch of elegance.
- What does the momme weight indicate? Momme weight refers to the weight of silk per square meter. Generally, a higher momme weight indicates a thicker, more durable fabric. For scarves, 16mm offers a balance between weight and drape.
- Are your scarves double-sided? Yes, our silk scarves feature beautiful designs on both sides, offering effortless elegance and versatility.
- How do I care for my silk scarf? Silk is a delicate fabric, but with proper care, your scarf will last for years. We recommend dry cleaning or hand washing your scarf in cold water with a gentle detergent. Be sure to lay it flat to dry and avoid direct sunlight. Steam to release wrinkles. Do not bleach.
- What size are your scarves? Our luxurious silk scarves measure a generous 36 x 36 inches, offering ample versatility for tying and styling.
- Can I wear a silk scarf in all seasons? Yes! Silk twill is a versatile fabric that can be worn year-round. Thanks to its natural breathability, it keeps you cool in summer and offers some warmth in cooler weather. Explore different ways to tie your scarf to suit the season!
- Do you offer free shipping? Yes, we offer free standard shipping to addresses within the continental United States!
- What is the minimum order amount for free shipping? There is no minimum order amount required to qualify for free shipping within the continental US.
- How long does free shipping take? Standard shipping typically takes 5 to 10 business days to arrive, depending on your location. You can find more detailed shipping estimates at checkout.
- Do you offer expedited shipping options? Yes, we offer expedited shipping options for an additional fee. You can choose your preferred shipping method at checkout.
- I live outside the continental US. Do you offer free shipping? We currently offer free shipping to the continental US only. Shipping rates for other locations will be calculated at checkout.
- What is a Stellina charity? A Stellina charity is not a single organization, but rather a guiding principle that allows us to support various community initiatives focused on wellness and agriculture.
- How does it work? One percent of all Stellina purchases goes towards supporting these initiatives.
- What kind of initiatives does Stellina support through it’s charitable efforts? We focus on programs that promote wellness and agriculturally-infused projects within communities.
- Where can I learn more about the specific charities Stellina supports? We intend to partner with a variety of charities throughout the year. You can find a list of the current beneficiaries here.
- How does Stellina choose which charities to support? We look for organizations that align with our values of promoting wellness and empowering communities through agriculture. We also consider the impact and reach of the programs they offer.
- Can I choose which charity my donation supports? At this time, we don't offer individual selection of charities. However, we carefully choose our partners to ensure your contribution goes towards impactful initiatives.
- Is Stellina a non-profit organization? No, Stellina is a for-profit company. However, we are committed to giving back and using a portion of our proceeds to support worthy causes.
- What is your return policy? All sales on silk scarves are final. As a small business committed to quality, we ensure that every item you receive is brand new and has never been worn by another person. You can find our return policy details here.
- Do you offer customization? Absolutely! We can create a one-of-a-kind scarf tailored to your preferences. Contact us to discuss the details and schedule a meeting.
- Do you collect sales tax? Yes, we collect sales tax when we're required to, based on state and local tax laws. We don't currently collect sales tax in all states - you'll know if your state is among the states that require sales tax if you see sales tax calculated on your receipt. We remit all collected sales tax to the government. In situations where you return an item for a refund, the refund will include the taxes you previously paid for the item, if any.